Refund policy

Return Policy

All sales are final. Due to the handmade and delicate nature of our jewelry, we do not accept returns or exchanges.

Damaged Items

If your item arrives damaged, we want to make it right. Please contact us within 7 days of delivery at info@pinkpineapplejewels.com and include a photo of the damaged item. Once reviewed, we'll work with you on a replacement or refund.

Claims submitted after 7 days, or without a photo, cannot be accepted.

Wrong Item Received

If you receive the wrong item, please contact us within 7 days at info@pinkpineapplejewels.com with a photo, and we'll arrange a correction.

Exceptions

We do not accept returns or exchanges for:

• Change of mind or sizing issues
• Items that have been worn, altered, or damaged after delivery
• Sale items

Gift Cards

Gift cards are non-refundable and cannot be returned.

Questions?

Reach out anytime at info@pinkpineapplejewels.com.